Accessibility Statement

We measure this website against the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, published by the World Wide Web Consortium. Where WCAG 2.2 adds a criterion that is straightforward to meet, we follow it as well.

We do not claim that the site fully conforms to that standard today. The section below lists the specific criteria it does not meet, so that you can judge for yourself rather than take a badge on trust. No accessibility overlay, toolbar, or plug-in is installed on this site; an overlay would not fix any of the issues named below, and we would rather say what is wrong than paint over it.

Every page can be operated by keyboard alone, and the element you are on is always shown by a visible focus ring. A “Skip to content” link is the first thing a keyboard or screen reader reaches on every page, so the navigation does not have to be stepped through each time.

Pages are built from real headings, lists, landmarks, and buttons rather than styled boxes, so a screen reader can move through them by structure. Every image that carries meaning has a text alternative, decorative images are hidden from assistive technology, and links that say only “click here” in the practice’s original copy have their destination added to the accessible name. Form fields have labels, errors are announced in text and not by colour alone, and the page language is declared.

Animation is treated as an enhancement. If your device is set to reduce motion, the site honours that setting: movement is removed rather than merely shortened, and nothing meaningful is conveyed only by something moving. Text reflows into a single column and stays readable when the page is zoomed or the window is narrow, and the site is built and checked down to a 375px-wide screen.

The three items below are deliberate. In September 2026 the practice reviewed each one and chose to keep the design exactly as drawn. They are recorded here rather than left for a visitor to discover, and each will be revisited when the site is next redesigned.

Contrast of the gold display type. The handwritten gold used for the decorative half of section headings is the brand colour #C5AB75, which measures about 2.2:1 against white. WCAG 2.1 asks for 3:1 on large text (1.4.3 Contrast (Minimum)), so this falls short. It is never the only place a heading’s meaning appears — the rest of every heading is dark navy on white, well above the requirement — but the gold words themselves are hard to read for some people, and if you cannot read one, the page’s own text repeats it.

Spacing of small tap targets. The dots that page the carousels, and the footer’s link rows when the site is viewed on a phone, are spaced as the design file draws them — closer together than the 24px separation WCAG 2.2 asks for at Level AA (2.5.8 Target Size (Minimum)). If a dot is hard to hit, the carousel it belongs to can also be swiped or scrolled, and every one of these controls is a real button or link that can be reached and operated from the keyboard, where spacing does not apply.

Links inside paragraphs. Within body text, a link is drawn in the same colour and weight as the words around it and is underlined on hover or focus rather than at rest, which means it is not distinguishable from plain text until you reach it. This is a shortfall against 1.4.1 Use of Colour. Links in navigation, buttons, and lists are not affected.

Two parts of what you see here are not ours to build: the YouTube player that runs the videos on the media pages, and the skincare store, which is a separate website at goskinmd.com. We cannot change how those are made. If one of them stops you from doing something, please tell us anyway — we will raise it with the provider, and in the meantime we will get you the information, the video, or the product another way.

If any part of this website is difficult or impossible for you to use, we want to hear about it, and we will help you get the information or the appointment another way in the meantime. Call the office at (424) 652-6563 during office hours, or write to us through the contact form.

It helps if you can tell us the address of the page, what you were trying to do, and what happened — and, if you know it, the browser, device, or assistive technology you were using. You will get a reply from a person, with what we found, what we can fix, and when. If something cannot be fixed quickly we will say so plainly and offer another way to get what you came for, rather than leave the question open.

Accessibility is checked as part of building and changing this site, not once at the end: pages are tested with a keyboard and with automated checks before they ship, and the issues named above are re-examined whenever the design they come from is revisited. Reports from visitors are treated as part of that review. The date at the top of this page shows when the statement was last revised, and it is revised whenever what it says stops being true — including when something in the list above is fixed.